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The friendly staff at the reception desk in the lobby are happy to answer any questions. Services and facilities include a baggage storage service, room service, a laundry service, a conference room and a coin-operated laundry. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge).