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Multilingual staff (English, German, French) are happy to assist and advise. The accommodation provides a baggage storage service, a safe, a car hire service, a transfer service, a coin-operated laundry and a smoke alarm. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Services include a hotel shuttle bus.